Obligatory Logistics Envelope (ELO) - A Key Transition for RoRo Trade with the United Kingdom

Mise à jour le 10/12/2025

Version française

ELO (the Obligatory Logistics Envelope) was deployed in the spring of 2025 for goods moving at the Smart Border between the UK and the EU. ELO consolidates all the necessary information and declarative formalities for crossing the Smart Border under a single barcode. Starting early 2026, all trucks (whether loaded or empty) will need to present a single ELO barcode for scanning at the Smart Border, for imports and exports. Please consult the ELO user guide and other resources below to create your ELO.  

Access to ELO

Since April 28, 2025, you are able to access the ELO application through your personal portal on douane.gouv.fr
You will need to create a personal account on douane.gouv.fr if you do not already have one. 
The process to create an account is easy but is only available in French. The following link is a user guide in French to create your account on douane.gouv.fr : S'inscrire et créer un compte personnel sur douane.gouv.fr | Portail de la Direction Générale des Douanes et Droits Indirects
Once you are logged into your account, search "ELO" in the search bar to find the new ELO application. No prior registration is necessary to access ELO. 
 
We also invite you to regularly consult the website "Météo informatique des services en ligne" where you will find communication related to any ongoing IT issues that you may encounter: Météo des services en ligne

 

 

Deployment Calendar

 First quarter of 2026 : ELO becomes mandatory. The exact date will be communicated with sufficient notice.

Updates will be published regularly. An ELO user guide is available below under « Documents ». In the event of an anomaly, operators should first contact the transport company used (rail or ferry).

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